You want to:
- ensure the continuous monitoring of mission-critical IT components.
- reduce the workload on your IT staff by using automated system management.
- introduce proactive escalation management.
- achieve fast eror recovery.
Remote service support is a service package offered by REALTECH that gives you the possibility to have your mission-critical system components monitored in an efficient and cost-effective way.
Our experts monitor your systems by combining SAP Solution Manager and REALTECH's software solution theGuard! ApplicationManager.
Our services include starter packages with weekly system checks and monthly reports as well as comprehensive monitoring services and around-the-clock alerts for IT infrastructures.
Your advantages:
- Transparent administration costs.
- Minimum downtimes.
- Your company's IT is always up to date.
Tap into REALTECH's expertise.