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Perfect customer service
Quality of service is crucial to success in the IT outsourcing market. Today, many customers not only look to the maximum availability and performance of the hosted systems, they also demand detailed reporting and want their service provider to be able to monitor their IT-enabled business processes. Capgemini chose to implement theGuard! ApplicationManager in order to strengthen its competitive position in the IT outsourcing market and to ensure a more detailed monitoring of its own SAP systems. |
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Success Story Konica Minolta
In addition to costing companies time and money, manuel SAP Transport Management is non-transparent and unsafe. As one of the technological leaders in its industry, Konica Minolta identified this opportunity for optimization very early on and implemented a highly integrated and process-oriented SAP Transport Management solution by integrating theGuard! TransportManager. |
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