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September 27, 2010 The IT department as the heart and soul of forward-looking service processes REALTECH conference |
Munich |
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Service processes are never static but need to be constantly modified to accommodate management requirements and emerging technologies. This is the only way to ensure the highest levels of service quality over the long term.
Until now, however, companies lacked the appropriate procedures to effectively support the implementation, measurement, and optimization of their IT services. The objective of our "The IT department as the heart and soul of forward-looking service processes" conference is to explore the latest ideas in this field. Join us on Monday, September 27, 2010 at the Holiday Inn Hotel in Munich. Listen to our customers share their experiences and benefit from real-world technology examples. We will conclude the event at the Schottenhamel, one of the most renowned tents at the annual Oktoberfest in Munich. Enjoy the casual atmosphere of this world famous celebration and spend the evening networking with your peers. Please note: Participation is limited; slots will be assigned on a first-come, first-served basis! There is no recourse to legal action. Participation in the conference is free of charge. Food and drink expenses at the Schottenhammel tent will be covered by REALTECH. |
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