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September 15, 2010 FNT Expert Roadshow "A hands-on approach to IT Service Management" |
Hamburg |
FNT Expert Roadshow "A hands-on approach to IT Service Management" |
Processes need to be defined and documented, workflows need to be planned and adhered to... but how does one strike the right balance between cost and benefit? Are we administrating ourselves to death? Are we just creating a bloated, top-heavy administration instead of striving for a leaner and more efficient organization?
As always, there are conflicting views on what is right, but none of them can be considered to be ideal. Depending on the size of the company, its organizational structure, and the underlying business requirements, every company has to find a solution that best suits their individual requirements.
The "A hands-on approach to IT service management" roadshow, which is organized by our software sales partner FNT, is making a conscious effort to show a variety of different perspectives.
Use this opportunity to connect with your peers: talk to people who can share their experiences with you.
REALTECH will be on site to support you with a presentation by our resident experts:
Service processes for SAP landscapes
The roadshow will make stops in 6 cities throughout Germany:
September 14, 2010: Berlin, Alsterhof Berlin
September 15, 2010: Hamburg, EAST Hotel
September 16, 2010: Cologne, Renaissance Hotel
September 21, 2010: Frankfurt / Main, Steigenberger Airport Hotel
September 22, 2010: Stuttgart, Imtech Business Center, Mercedes Benz Arena
September 23, 2010: Munich, Sheraton Hotel Arabellapark Hotel
Attendance fee: €150
Please note that the event will be held in German.
As always, there are conflicting views on what is right, but none of them can be considered to be ideal. Depending on the size of the company, its organizational structure, and the underlying business requirements, every company has to find a solution that best suits their individual requirements.
The "A hands-on approach to IT service management" roadshow, which is organized by our software sales partner FNT, is making a conscious effort to show a variety of different perspectives.
Use this opportunity to connect with your peers: talk to people who can share their experiences with you.
REALTECH will be on site to support you with a presentation by our resident experts:
Service processes for SAP landscapes
- Service management scenarios in and with a distributed SAP landscape
- Process approaches and solutions for your incident and configuration management
- Short and long-term repercussions of public and private cloud computing
The roadshow will make stops in 6 cities throughout Germany:
September 14, 2010: Berlin, Alsterhof Berlin
September 15, 2010: Hamburg, EAST Hotel
September 16, 2010: Cologne, Renaissance Hotel
September 21, 2010: Frankfurt / Main, Steigenberger Airport Hotel
September 22, 2010: Stuttgart, Imtech Business Center, Mercedes Benz Arena
September 23, 2010: Munich, Sheraton Hotel Arabellapark Hotel
Attendance fee: €150
Please note that the event will be held in German.