ITIL v3 presents new challenges for businesses: they need services that provide end-to-end support for their business processes.
Attend the CMDB Day in Cologne and learn how our theGuard! Service Management Center can help you achieve this.
- Discovery features for the automatic creation and maintenance of a normalized CMDB
- The interactions between the services defined in the CMDB and the business process monitoring guidelines allow for effective risk assessment with regard to the IT infrastructure
- Easy-to-interpret visualization of process-relevant information thanks to innovative VAA technology
We invite you to attend a presentation by our product manager Dr. Kürsad Gögen:
"CMDB – being up-to-date is the key. How the automated detection of CMDB relations will ensure the sustained stability of ITIL processes."
- The role of the CMDB in ITIL processes.
- Which relations are important for ITIL processes?
- Relations - automated detection or manual maintenance?
- Keep up-to-date through automation
Want to find out more? Questions?
Come and join us on September 4, 2008 at the CMDB Day and attend a live presentation of the new theGuard! Service Management Center. Our experts will be there to answer all of your questions.
See you soon in Cologne!
Please note that the event will be held in German.